“Account” means an account you create when you access the Services.
“Feature Terms” means any other rules related to specific services, like platforms and APIs, applications for mobile devices, forums, contests, subscriptions or loyalty programs that we may publish, which apply to your use of those specific services and state they are part of these Terms.
“Offers” means special in-app programs, including bonus Virtual Currency, in-game rewards, and digital promotional events, that Artoon may make available from time to time to certain eligible players. Offers are limited to in-app digital value only and do not include any real-world prizes, physical goods, monetary rewards, or gift cards of any kind.
“Services” means our games, products, services, content, artoonsolutions.com, and/or other domains or websites operated by Artoon.
“Terms of Service” or “Terms” means these terms of service.
“User Content” means all the data that you upload, transmit, create, or generate on or through the Services. This includes things like your profile picture, your in-game text or video chat, and your in-game art or other content authored or designed by you.
“Virtual Items” means (a) virtual currency, including without limitation virtual coins, cash, tokens, or points, all for use in the Services and (b) virtual in-game items. Virtual Items have no real-world monetary value, cannot be redeemed for real money, and are not equivalent or convertible to any real-world currency or financial instrument of any kind.
This section applies to all virtual chips, coins, tokens, and any other in-game currency available within Artoon’s Services (“Virtual Currency”).
1. No Monetary Value. Virtual Currency has absolutely no real-world monetary value. It does not represent, constitute, or correspond to any real currency, credit balance, stored value, financial instrument, or asset of any kind.
2. Non-Convertible and Non-Redeemable. Virtual Currency cannot be sold, exchanged, transferred, redeemed, or converted into real money, gift cards, bank transfers, cryptocurrency, or any other form of real-world value, whether inside or outside the Services.
3. Free Distribution. Virtual Currency is distributed to users primarily through: (a) daily login rewards; (b) rewarded advertisements watched voluntarily by the user; and (c) in-app promotional events. No financial stake, wager, or real-money payment is required to receive Virtual Currency or to participate in any game mode.
4. In-App Purchases Are Optional and Non-Gameplay-Determinative. Users may choose to purchase additional Virtual Currency through in-app purchases solely for the purpose of extending entertainment access. Such purchases are entirely optional. No in-app purchase is required to play, access, or progress in any game mode. In-app purchases of Virtual Currency confer no competitive advantage in skill-based or tournament gameplay.
5. No Stakes or Wagering. No gameplay in the Services involves the wagering, staking, or risking of Virtual Currency or real money in expectation of financial return or enrichment. Virtual Currency is used solely to access entertainment features within the game environment.
6. Sole Purpose. Virtual Currency exists solely as a measure of a user’s limited license to access in-game entertainment features. It is not an investment, a financial product, or a store of value.
This section applies specifically to users accessing the Services from within the territory of India.
1. Classification as Online Social Game. Artoon’s games are designed and operated exclusively as Online Social Games within the meaning of the Promotion and Regulation of Online Gaming Act, 2025 (Act No. 32 of 2025) (“PROGA 2025”). Artoon’s games are offered solely for recreation, entertainment, and social interaction among players. They are skill-based and do not involve any stakes or monetary gains in return for stakes.
2. No Online Money Gaming Services. Artoon does not offer, operate, facilitate, or advertise any Online Money Gaming Services as defined under PROGA 2025. Specifically:
3. Tournament Prizes. All tournament prizes awarded through the Services consist exclusively of in-app Virtual Currency. No real-world prizes, gift cards, or items of monetary value are offered or awarded through any tournament or promotional feature in the Services.
4. Compliance Commitment. Artoon is committed to full compliance with PROGA 2025 and any rules, guidelines, or orders issued by the National Online Gaming Commission (NOGC) or any other authority established thereunder. Artoon reserves the right to modify, suspend, or remove any feature from the India storefront as may be required to maintain compliance.
5. Governing Law for Indian Users. To the extent any provision of these Terms conflicts with the requirements of PROGA 2025 or any other applicable Indian law for users located in India, the applicable Indian law shall prevail with respect to such users.
We reserve the right, at our discretion, to change, modify, add, or remove portions of the Terms, Community Rules, or Feature Terms at any time by posting the amended Terms, Community Rules, or Feature Terms on our sites or within the Services (such as through in-game notices). We may provide additional notice, such as an e-mail message or messaging within the Services, of any material changes. Unless we state otherwise, changes are effective when posted. New versions of the Terms, Community Rules, and Feature Terms, and any other policies, codes, or rules will be accessible at www.artoongames.com or from within the Services. If you continue to use the Services after the changes are posted, you are agreeing that the changes apply to your continued use of the Services.
You can’t make changes to the Terms, Community Rules, or Feature Terms unless both you and Artoon sign a written amendment.
If you have a dispute with Artoon, the version of the Terms, Community Rules, and Feature Terms in effect at the time Artoon received actual notice of the dispute will apply to such dispute.
If the Terms or our Privacy Policy have any provisions or information that conflict with other Artoon terms or policies, these Terms and the Privacy Policy as applicable shall govern.
In order to use our Services, we may ask you to create an Account and select a password and/or provide us with certain personal information, which may include your name, birthdate, e-mail address, and, in some cases, payment information. This information will be held and used in accordance with Artoon’s Privacy Policy.
You agree to supply Artoon with accurate, complete, and up-to-date information, particularly your email address.
You are responsible for maintaining the security of your Account. Don’t share your Account details with others or allow others to access or use your Account. We will treat all acts performed through your Account as being performed by you. You therefore accept responsibility for all acts done using your Account, whether or not authorized by you, including purchases made using any payment instrument (for example, credit card or PayPal), and you understand you may be held liable for losses incurred by us or any other user of the Services caused by someone else using your Account.
If you become aware of any actual or suspected loss, theft, fraud, or unauthorized use of your Account or Account password, please tell us immediately.
Who can use our Services: We are excited to have you start playing our games, but there are some limits on who can use our Services.
You may not use our Services if:
If you are under the age of 18, or under the age of majority where you are located, you represent that your legal guardian has reviewed and agreed to these Terms.
If you use our Services, you must follow the Artoon Community Rules and all other Feature Terms that may apply. These additional rules and terms apply in addition to these Terms and are important. Please read them. If you access the Services from a social network, such as Facebook, or download the Services from another platform, such as Apple or Google, you must also comply with that third party’s terms of service/use as well as these Terms.
To access or play our games or create an Account with us, you may need an account with a social network, like Facebook, and, if you are using our mobile Services, an account with the company that provides your mobile applications, like an Apple iTunes account. You may need to update third-party software from time to time to receive the Services and play Artoon’s Games.
We provide the games and other Services. You provide the equipment (computer, phone, tablet, etc.) and pay any fees to connect to the Internet and app stores, and for data or cellular usage to download and use the Services.
Our Services are evolving and we may require that you accept updates to the Services as well as to the Terms, Community Rules, Feature Rules, and the Artoon Privacy Policy. From time to time we may make you update the game or your software to continue to use our Services. We may perform these updates remotely, including to Artoon software residing on your computer or mobile device, without notifying you.
“Artoon reserves the right to stop offering and/or supporting the Services or a particular game or part of the Services at any time either permanently or temporarily, at which point your right to use the Services or any part of them will be automatically terminated or suspended. If that happens, unless applicable law requires otherwise, Artoon is not required to provide refunds, benefits, or other compensation to you in connection with discontinued elements of the Services or for Virtual Items previously earned or purchased”
“ARTOON MAY, IN ITS SOLE DISCRETION, LIMIT, SUSPEND, TERMINATE, MODIFY, OR DELETE ACCOUNTS OR ACCESS TO THE SERVICES OR ANY PORTION OF THEM; PROHIBIT ACCESS TO OUR GAMES AND SITES, AND THEIR CONTENT, SERVICES, AND TOOLS; OR DELAY OR REMOVE HOSTED CONTENT, AND ARTOON IS UNDER NO OBLIGATION TO COMPENSATE YOU FOR ANY LOSSES OR RESULTS.” This does not apply to users located in the EEA.
You may stop using our Services at any time and may request that we delete your Account at any time by following the instructions in our Privacy Policy. Unless applicable law requires otherwise, we are not required to provide refunds, benefits, or other compensation if you request deletion of your Account.
The Services are comprised of works that are owned or licensed by the Artoon, and they are protected by copyright, trademark, trade dress, patent, and other worldwide intellectual property rights and other applicable laws, rules, or regulations. All such rights are reserved. These Terms do not grant you or any other party any right, title, or interest in the Services or any content in the Services.
So long as you abide by these Terms and any other rules, including the Community Rules and any Feature Terms, you may use the Services subject to these Terms, for your own non-commercial, entertainment purposes. You agree not to use the Services for any other purpose and agree that Artoon will have no liability to you for any damage or loss arising from unauthorized uses.
Regardless of any other statement in these Terms, the Community Rules, or any Feature Terms that apply to features you may choose to use, you do not own any Account that you create on our Services, including in our games, and your Account is not your property. Likewise, you do not own any Virtual Items that you obtained through our Services, regardless of whether you “earned” those Virtual Items or “purchased” them. Your Account and any related Virtual Items are owned by Artoon. Artoon gives you a limited license and right to use your Account and the related Virtual Items while we offer the Services.
TO AVOID RETAINING DATA THAT IS NO LONGER NEEDED AND/OR TO IMPROVE OUR SERVICES, WE MAY DELETE OR TERMINATE ACCOUNTS THAT ARE INACTIVE (I.E., NOT LOGGED INTO) FOR 180 DAYS.
You are not allowed to transfer Virtual Items outside of the Services (e.g., in the “real world”), for example by selling, gifting, or trading them. We won’t recognize those transfers as legitimate. You are not allowed to sublicense, trade, sell, or attempt to sell Virtual Items for “real” money, or exchange Virtual Items for value of any kind outside of a game. Virtual Items have no real-world monetary value and are not equivalent or convertible to money or any financial instrument. Any such transfer or attempted transfer is prohibited and void, and we may terminate your Account because of it.
If you post, publish, transmit, or upload User Content on the Services, you agree that it will be:
Your User Content will be processed by Artoon in accordance with our Privacy Policy. You are solely responsible for securing and backing up your content.
We have no obligation to monitor the Services for inappropriate or illegal User Content or the conduct of other players, and we take no responsibility for such conduct. We also are not responsible for information, materials, products, or services provided by other players and User Content is not approved by us. By using our Services, you understand that you may be exposed to conduct that you might find offensive or otherwise objectionable. We do not endorse any User Content posted on the Services, and nor do we guarantee its truthfulness or accuracy. However, if someone is violating these Terms or misusing the Services, please let us know by using the “Report Abuse” link provided in the Services or contacting us at Customer Support.
While we have no obligation to monitor the Services, we have the right, in our sole discretion, to monitor, record, or store your interactions with the Services or your communications with Artoon or other player when you are using the Services (including without limitation your communications through in-game text or video chat). We may also, at our discretion, choose to edit, refuse to post, or remove any User Content or any other materials that we deem in our sole discretion to be objectionable.
You are responsible for your interactions with other players. If you have a problem with another player, we are not required to get involved, but we can if we desire.
If you have a dispute with another player, you release Artoon from responsibility, claims, demands, and/or damages (actual or consequential) of every kind and nature, whether known or unknown, resulting from that dispute or connected to that dispute.
As part of the Services, we may offer you the opportunity to play with your friends or other matched opponents. To ensure that you always have available opponents at the right skill level, some of these matched opponents may be auto-generated players that look and play like real people.
We provide a service in the form of access to games, Virtual Items, and our other Services. In the Services you may use “real world” money to obtain a limited license and right to use Virtual Items and/or other goods or services.
You get a limited license and right to use Virtual Items by visiting the purchase page in one of our games or Services and providing billing authorization through the platform on which you are playing (e.g., Facebook, Apple, Google).
When you purchase Virtual Items in our games on other platforms such as Facebook, Apple, or Google, Artoon is not a party to the transaction and your purchase will be governed by the third-party platform’s payment terms and conditions.
You understand that while you may “earn,” “buy,” or “purchase” Virtual Items in our Services, you do not legally “own” the Virtual Items and the amounts of any Virtual Item do not refer to any credit balance of real currency or its equivalent. Any “virtual currency” balance shown in your Account does not constitute a real-world balance or reflect any stored value, but instead constitutes a measurement of the extent of your limited license. Virtual Items cannot under any circumstances be redeemed, exchanged, or converted into real-world money, cryptocurrency, or any other financial instrument.
YOU ACKNOWLEDGE THAT ARTOON IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY. PURCHASES TO ACQUIRE A LIMITED LICENSE AND RIGHT TO USE VIRTUAL ITEMS ARE NON-REFUNDABLE TO THE FULLEST EXTENT ALLOWED BY LAW.
You agree to pay all fees and applicable taxes incurred by you or anyone using an Account registered to you. Artoon may revise the pricing for the goods and services it licenses to you through the Services at any time.
For billing support, please contact us through [email protected]. These contacts are for billing-related issues and questions ONLY. For non-billing customer assistance, please contact us through Customer Support.
From time to time, we may offer limited-time promotions. Please review the official rules or Feature Terms (if any) associated with any promotion. They will apply in addition to these Terms.
In addition, from time to time, we may promote Offers. We are not required to give, and you are not required to accept, any Offer. Offers are not transferable, redeemable, or exchangeable for other things of value, except at our sole discretion. All Offers and promotional rewards within the Services are limited to in-app Virtual Currency. No real-world prizes, gift cards, or items of monetary value are offered through any promotion or Offer in the Services.
Our Services may feature advertisements from us or other companies. Our Privacy Policy explains what information we share with advertisers. Please read it. Users may be offered the opportunity to watch rewarded advertisements voluntarily, which may result in the distribution of Virtual Currency at no cost to the user. This mechanism is entirely voluntary and involves no financial stake or obligation.
We are not responsible for any third-party website that we link to in our Services, and such a link does not mean we endorse or approve that linked site or any information you obtain from it.
We respect the intellectual property rights of others and ask that you do, as well. We respond to notices of alleged copyright infringement that comply with the US Digital Millennium Copyright Act (“DMCA”), the E-Commerce Directive and associated legislation in the EU, and similar or equivalent other local laws that may apply. We reserve the right to terminate any player’s access to the Services if we determine that the player is a “repeat infringer.”
We may request your feedback on certain features through a promotion or our customer insights program. You are not obliged to respond to our request. Any feedback you provide at our request through a promotion or program is subject to the rules of the specific promotion or program. And any idea, information, or feedback you submit to us voluntarily is subject to our Unsolicited Ideas policy.
Artoon makes no promises or guarantees that the Services or any content on them will always be available, uninterrupted, or error-free. We may suspend, withdraw, or restrict the availability of all or any part of our Services for business and operational reasons.
USE OF THE SERVICES IS AT YOUR SOLE RISK. THEY ARE PROVIDED ON AN “AS IS” BASIS. TO THE EXTENT PERMITTED BY APPLICABLE LAW, ARTOON MAKES NO WARRANTIES, CONDITIONS, OR OTHER TERMS OF ANY KIND, EITHER EXPRESS OR IMPLIED, ABOUT THE SERVICES. ARTOON DISCLAIMS ANY WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY, QUIET ENJOYMENT, OR FITNESS FOR A PARTICULAR PURPOSE.
YOU ACKNOWLEDGE THAT ARTOON IS NOT LIABLE (1) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING FOR LOSS OF PROFITS, GOODWILL, OR DATA, IN ANY WAY WHATSOEVER ARISING OUT OF THE USE OF, OR INABILITY TO USE, THE SERVICES; OR (2) FOR THE CONDUCT OF THIRD PARTIES, INCLUDING OTHER USERS OF THE SERVICES AND OPERATORS OF EXTERNAL SITES.
TO THE MAXIMUM EXTENT PERMISSIBLE UNDER APPLICABLE LAWS, THE TOTAL LIABILITY OF ARTOON IS LIMITED TO THE TOTAL AMOUNT YOU HAVE PAID ARTOON IN THE ONE HUNDRED AND EIGHTY DAYS (180) IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT ANY SUCH CLAIM. IF YOU HAVE NOT PAID ARTOON ANY AMOUNT IN THAT PERIOD, YOUR SOLE AND EXCLUSIVE REMEDY IS TO STOP USING THE SERVICES AND CANCEL YOUR ACCOUNT.
If you are located in the United States, these Terms and our relationship will be governed by California law, except for its conflicts of laws principles. If you are located anywhere other than the United States, these Terms and our relationship will be governed by Irish law, except for its conflicts of laws principles. Notwithstanding the foregoing, users located in India acknowledge that the Promotion and Regulation of Online Gaming Act, 2025 and other applicable Indian laws shall govern matters related to online gaming, virtual currency, and any related regulatory compliance, and nothing in these Terms shall be construed to limit the applicability of such laws.
If you are located in the United States, judicial proceedings must be brought in state or federal court in San Francisco, California. If you are located anywhere other than the United States, judicial proceedings must be brought in a court of competent jurisdiction in the state where you are habitually resident, unless the parties agree to some other location.
Each of the paragraphs of these Terms operates separately. If any part of these Terms is not enforceable, the rest of these Terms still apply and are binding, and any unenforceable term will be substituted with a term that comes as economically close to the unlawful or unenforceable term as possible.
We may give our rights, or our obligations, under these Terms to any person or entity at any time with or without your consent. You may not give your rights or your obligations under these Terms to anyone without first getting Artoon’s written consent, and any attempt to do so without our consent is void.
These Terms, and any other policies or rules we reference in these Terms, make up the entire agreement between you and us relating to the subject matter of these Terms, and supersede all prior understandings of the parties relating to the subject matter of these Terms.
If we do not enforce our rights under these Terms, that does not waive our right to do so later. If we do expressly waive a provision of these Terms, that does not mean it is waived for all time in the future.
If we have to give you notice of something according to the Terms, we may notify you by posting a message in the Artoon game(s) you play, sending you an e-mail, or using other ways of communicating with you based on the contact information you provide to us. Notices to Artoon must be in writing and addressed to Artoon Solutions Private Limited, Legal Department, Surat, India.
We are not liable for any changes or problems out of our control, for example, changes or problems caused by natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials. This provision does not apply to users located in the EEA.
This Terms and Conditions document was last updated on March 30, 2026. | Artoon Solutions Private Limited | Surat, India
